Mechmaxx Privacy Policy
Effective Date: March 27, 2026
MechMaxx Inc. ("MechMaxx," "we," "us," or "our") is committed to protecting your personal information and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or shop at www.mechmaxx.com.
Our principal place of business is located at: 866 United Nations Plaza #480, New York, NY 10017.
1. Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information"). This includes:
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Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, and account name.
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Commercial Information: Records of products or services purchased, obtained, or considered.
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Internet Activity: Browsing history, search history, and information regarding your interaction with our website or advertisements.
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Geolocation Data: Physical location based on your shipping address or IP address.
2. Live Chat and Communication Monitoring (Consent for Recording)
IMPORTANT NOTICE: We provide a live chat service and other communication tools on our website to assist you. By using these communication features, you explicitly acknowledge and agree that your conversations (including text, voice, or files shared) may be recorded, monitored, and stored in real-time by MechMaxx and our authorized third-party service providers. This data is used for quality assurance, training, and to fulfill your service requests. Your use of the chat function constitutes your express consent to such interception and recording under applicable state laws, including but not limited to the Florida Security of Communications Act (FSCA).
3. How We Use Your Information
We use the collected information for the following purposes:
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Order Processing: To fulfill purchases, process payments, and facilitate delivery.
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Customer Support: To respond to your inquiries and provide technical assistance.
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Marketing & Personalization: To provide targeted advertisements, discounts, and abandoned cart reminders (via email or SMS with your consent).
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Security & Fraud Prevention: To detect security incidents and protect against malicious or illegal activity.
4. Cookies and Tracking Technologies
We use "cookies" to improve your access to our site and identify repeat visitors. For example, cookies allow us to track your interests and keep items in your shopping cart.
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Third-Party Cookies: Some of our business partners (e.g., Google Analytics, advertising partners) may use cookies on our site. We do not have access to or control over these cookies.
We use the following cookies to optimize your experience on our website and to provide our services.
(Cookies required for the normal operation of the store)
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
| identity-state | Used in connection with customer authentication. | 24h |
| identity-state-<<token>> | Used in connection with customer authentication. | 24h |
| identity_customer_account_number | Used in connection with customer authentication. | 12w |
Reporting and Analytics:
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
5. Sharing Your Information
We do not sell your personal information. We may disclose information to the following categories of third parties for business purposes:
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Service Providers: Including shipping companies, credit card processing companies, and ERP system providers.
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Analytics Providers: To help us understand website traffic and user behavior.
6. SMS Marketing & Compliance
If you opt-in to receive SMS communications from MechMaxx, we collect your mobile number to send promotional offers and cart reminders.
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Opt-out: You may opt-out at any time by replying STOP.
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Privacy: Mobile opt-in data and SMS consent will not be shared with any third parties for their own marketing purposes.
7. California Resident Rights (CCPA)
If you are a California resident, you have specific rights:
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Right to Access: Request disclosure of what personal information we collect and use.
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Right to Delete: Request the deletion of your personal information, subject to certain legal exceptions.
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Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of such other sites and encourage you to read their privacy statements.
9. Changes to This Policy
MechMaxx reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated "Effective Date." Continued use of our website constitutes acceptance of the revised policy.
10. Contact Information
If you have questions about this policy or wish to exercise your rights, please contact us:
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Email: info@mechmaxx.com
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Address: 866 United Nations Plaza #480, New York, NY 10017
