We provide free delivery services within the continental 48 states of the United States, including appointment scheduling. However, Liftgate service is an optional paid service.
Products are classified for delivery as either small package express delivery or LTL truck delivery, depending on their packaging size and weight.
When delivering LTL (Less-than-Truckload) freight to residential or commercial destinations without a loading dock or forklift, a Liftgate is required.
If selected, an $80 Liftgate fee will apply.
A Liftgate is a hydraulic platform mounted on the back of a truck, used to lower freight to the ground,rather than unloading at the customer's residence. It is the responsibility of the recipient to move the product to the desired location after unloading.
The order will be shipped from our main warehouse located in CA, IL,NJ or TX. Under normal circumstances, we will need 2 to 3 business days to process the order and start shipping.
We cooperate with multiple transportation companies throughout the nation, thus we can provide customers with excellent delivery services and options. The specific delivery status of each order varies depending on the time of the order, the shipping address, and the transportation company.
In addition to having the order delivered to you, you have the option to pick it up yourself at one of our warehouses. For specific questions about self-pickup, please contact us by phone or email.
Note: For products exceeding the weight or size capacity of a Liftgate, customers must arrange their own forklift or loading dock to ensure successful delivery.
Liftgate Service Exclusions:
The following products (including but not limited to) are not eligible for Liftgate service:
SKU:310008,310009,150162,150163,150164,202005,202006,202007,202008,202009,202010
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